Abstract We consider the information loss paradox at different angles, from the standard semi-classical approximation of General Relativity to the recently proposed scenarios of black holes evolution caused by effects of gravity quantization. Focusing on the Firewall proposal, we study the loop effects on the geometry and boundary conditions in black hole spacetimes and analyze the energy measured by an infalling observer near their horizons. As a result we obtain a trans-Planckian energy transition for the time-dependent black hole solution on the quantum-induced AdS background, the importance of which for the black hole (in)formation is discussed.