
pmid: 11151475
Parent surveys typically ask about aspects of care nurses think are important. The Parent Satisfaction Survey at a 250-bed children's hospital was revised based on what parents thought was most important for a nurse to do for themselves and their children. This report is based on a retrospective review of 1,405 self-reported parent surveys collected as a performance improvement activity over a 12-month time period. Surveys were distributed to parents of hospitalized children and were returned anonymously to mailboxes on the units. Using content analysis, a group of pediatric nurses reviewed the parents' comments to determine major themes. The themes were caring, communication, safety, environment, and appreciation. The parent survey was revised to include the themes parents identified as important.
Adult, Parents, Nursing Service, Hospital, Hospitals, Pediatric, Pediatric Nursing, Patient Satisfaction, Health Care Surveys, Surveys and Questionnaires, Humans, Child, Child, Hospitalized, Ohio, Retrospective Studies
Adult, Parents, Nursing Service, Hospital, Hospitals, Pediatric, Pediatric Nursing, Patient Satisfaction, Health Care Surveys, Surveys and Questionnaires, Humans, Child, Child, Hospitalized, Ohio, Retrospective Studies
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| influence This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically). | Top 10% | |
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