Cilia perform various functions, including sensing, locomotion, generation of fluid flows and mass transport, serving to underpin a vast range of biological and ecological processes. However, analysis of the mass transport typically fails to resolve the near-field dynamics around individual cilia, and therefore overlooks the intricate role of power/recovery strokes of ciliary motion. Selvan et al. (2023, Phys. Rev. Fluids8, 123103) observed that the flow field due to a point torque (i.e. a rotlet) accurately resolves both the near- and far-field characteristics of a single cilium’s flow in a semi-infinite domain. In this paper, we calculate the mass transport between a no-slip boundary and an adjacent fluid, as a model system for nutrient exchange with ciliated tissues. We develop a Langevin model in the presence of a point torque (i.e. a single cilium) to examine the nutrient flux from a localised surface source. This microscopic transport model is validated using a macroscopic continuum model, which directly solves the advection–diffusion equation. Our findings reveal that the flow induced by a point torque can enhance the particles’ transport, depending on their diffusivity and the magnitude of the point torque. Additionally, the average mass transport affected by a single cilium can be enhanced or diminished by the presence of an externally imposed linear shear flow, with a strong dependence on the alignment of the cilium. Taken together, this framework serves as a useful minimal model for examining the average nutrient exchange between ciliated tissues and fluid environments.