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Tourism Management Perspectives
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Tourism Management Perspectives
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Recolector de Ciencia Abierta, RECOLECTA
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Recolector de Ciencia Abierta, RECOLECTA
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#CoronavirusCruise: Impact and implications of the COVID-19 outbreaks on the perception of cruise tourism

Authors: Hernández Lara, Ana Beatriz; Abubakr Muritala, Babajide; Sanchez-Rebull, Maria Victoria; Perera Lluna, Alexandre;

#CoronavirusCruise: Impact and implications of the COVID-19 outbreaks on the perception of cruise tourism

Abstract

Early in the COVID-19 pandemic, the Diamond Princess became the center of the largest outbreak outside the original epicenter in China. This outbreak which left 712 passengers infected and 14 dead, followed by subsequent outbreaks affecting over one-third of the active ships in the cruise industry's global fleet, quickly became a crisis that captured public attention and dominated mainstream news and social media. This study investigates the perception of cruising during these outbreaks by analyzing the tweets on cruising using Natural Language Processing (NLP). The findings show a prevalent negative sentiment in most of the analyzed tweets, while the criticisms directed at the cruise industry were based on perceptions and stereotypes of the industry before the pandemic. The study provides insight into the concerns raised in these conversations and highlights the need for new business models outside the pre-pandemic mass-market model and to genuinely make cruising more environmentally friendly.

Country
Spain
Keywords

Crisis communication, Risk perception, Àrees temàtiques de la UPC::Ciències de la salut, WOMSARF, Big datae, COVID-19 (Malaltia), Article, Coronavirus, Information integration theory, Sentiment analysis, COVID-19 (Disease), Creuers turístics, Cruise lines, :Ciències de la salut [Àrees temàtiques de la UPC]

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    Top 10%
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download
selected citations
These citations are derived from selected sources.
This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Citations provided by BIP!
popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
views
OpenAIRE UsageCountsViews provided by UsageCounts
downloads
OpenAIRE UsageCountsDownloads provided by UsageCounts
25
Top 10%
Top 10%
Top 10%
27
66
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