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image/svg+xml Jakob Voss, based on art designer at PLoS, modified by Wikipedia users Nina and Beao Closed Access logo, derived from PLoS Open Access logo. This version with transparent background. http://commons.wikimedia.org/wiki/File:Closed_Access_logo_transparent.svg Jakob Voss, based on art designer at PLoS, modified by Wikipedia users Nina and Beao Trends in Cognitive ...arrow_drop_down
image/svg+xml Jakob Voss, based on art designer at PLoS, modified by Wikipedia users Nina and Beao Closed Access logo, derived from PLoS Open Access logo. This version with transparent background. http://commons.wikimedia.org/wiki/File:Closed_Access_logo_transparent.svg Jakob Voss, based on art designer at PLoS, modified by Wikipedia users Nina and Beao
Trends in Cognitive Sciences
Article . 2025 . Peer-reviewed
License: Elsevier TDM
Data sources: Crossref
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GenAI and the psychology of work

Authors: Erik Hermann; Stefano Puntoni; Carey K. Morewedge;

GenAI and the psychology of work

Abstract

Work is a central source of identity and meaning. The rapid and widespread adoption of generative artificial intelligence (GenAI) is reshaping workplaces. Unlike previous technologies, GenAI can demonstrate cognitive, creative, and interpersonal capabilities that challenge traditional human-machine boundaries and redefine the knowledge, task, and social characteristics of work. GenAI can benefit workers by enhancing their productivity and performance. It can also psychologically threaten workers' needs for competence, autonomy, and relatedness, which can initiate five coping strategies to mitigate these threats. We unpack the effects of GenAI on work and workers, show the importance of addressing its potential psychological threats, and explain how to foster human-centered workplaces that balance the benefits and risks of GenAI.

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Keywords

Work, Artificial Intelligence, Adaptation, Psychological, Humans, Workplace

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    15
    popularity
    This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
    Top 10%
    influence
    This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
    Top 10%
    impulse
    This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
    Top 10%
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selected citations
These citations are derived from selected sources.
This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Citations provided by BIP!
popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
15
Top 10%
Top 10%
Top 10%
Related to Research communities
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