
handle: 10722/175393
In recent years, workflow technology has been widely used in business process management. With the increased complexity, uncertainty and risks in business operations, workflow monitoring is gaining growing attention in business process controlling and supervision. However, monitoring functions provided in traditional workflow systems lack flexibility, and provide little support for managing complex and dynamical changes in business process. In this paper, we propose a novel workflow monitoring approach, in which various intelligent agents work together to perform flexible monitoring tasks in an autonomous and collaborative way. By using customized monitoring plan and proactive monitoring process, the workflow monitoring activities can be executed flexibly and efficiently. The application of intelligent agents for such flexible, adaptive and collaborative workflow monitoring is investigated through an intelligent monitoring system in securities trading.
629, Information Systems and Management, C1, Workflow Monitoring, Workflow Management System, Artificial Intelligence, 0806 Information Systems, 710102 Gas services and utilities, Intelligent Agent, Software, Management Information Systems
629, Information Systems and Management, C1, Workflow Monitoring, Workflow Management System, Artificial Intelligence, 0806 Information Systems, 710102 Gas services and utilities, Intelligent Agent, Software, Management Information Systems
| citations This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically). | 47 | |
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| influence This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically). | Top 10% | |
| impulse This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network. | Top 10% |
