Abstract Due to the development of Internet and the desire of almost all departments of business organizations to be interconnected and to make data accessible at any time and any place, more and more workflow management systems are applied to business process management. In this paper, a mobile, intelligent and document-driven agent framework is proposed to model business process management system. Each mobile agent encapsulates a single document, which includes a set of business logic. It can achieve (1) trace ability: a function that enables administrators to monitor document processes easily, (2) document life cycle: a feature using agent life cycle to manage document life cycle and concurrent processing, and (3) dynamic scheduling: a document agent can dynamically schedule its itinerary, and a document control agent can dynamically schedule its services. We also implemented an official document management system explaining our approach by Aglets.