
Abstract Intercultural competences are highly valued in international business (IB) as antecedents to building trust, whereas a lack of them and problems concerning cultural sensitivity have been identified as major reasons for failure. And yet, there is very little research on trust building and interaction on the level of the individual, particularly from the viewpoint of interaction dynamics and the individual's behavioral schemes. This paper approaches the rudiments that regulate individuals' behavior in dyadic IB encounters from a psychological perspective. It integrates Grawe's consistency theory from psychology into intercultural competence literature and analyzes interaction dynamics. As a result, it proposes a conceptual model introducing novel forces for behavior and motivation in IB encounters. The model comprises four forces that are based on the basic needs that regulate interaction towards proximity or avoidance behavior. Based on the model, we present propositions linking consistency, motivational schemes, and encounter outcomes.
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| selected citations These citations are derived from selected sources. This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically). | 31 | |
| popularity This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network. | Top 10% | |
| influence This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically). | Top 10% | |
| impulse This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network. | Top 10% |
