
pmid: 17400520
Interactive voice response (IVR) technology is a robust method of data collection that has been underutilized in behavioral medicine and clinical pharmacotherapy research. While it is clear that there is an increasing interest in this technology, published research in the medical field has not described its implementation with sufficient detail to evaluate or replicate the use of interactive voice response systems (IVRS) as part of the methodology. In this article, we hope to shed more light on IVRS as an electronic data capture tool in clinical and behavioral research. We will describe how the IVRS work, the advantages and pitfalls of IVRS, and some of the lessons we have learned from administering a number of clinical studies using IVRS. Readers will gain a better understanding of this technology, which will enable them to optimize its usage in clinical research.
Clinical Trials as Topic, User-Computer Interface, Data Collection, Reminder Systems, Humans, Speech Recognition Software, Behavioral Research, Telephone
Clinical Trials as Topic, User-Computer Interface, Data Collection, Reminder Systems, Humans, Speech Recognition Software, Behavioral Research, Telephone
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| influence This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically). | Top 10% | |
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