
doi: 10.1007/bf03243427
Bereits zu Anfang der Call Center-Zeiten gab es Diskussionen, ob und inwieweit ein Unternehmen Outbound-Aktionen selber umsetzt oder sich lieber an einen Dienstleister wendet. Auch heute stehen wir immer noch vor derselben Entscheidung. Welche Tipps Ihnen dabei helfen konnen, lesen Sie hier.
| selected citations These citations are derived from selected sources. This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically). | 0 | |
| popularity This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network. | Average | |
| influence This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically). | Average | |
| impulse This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network. | Average |
