
Exchange is a fundamental and universal aspect of human behavior. Economic exchange models have dealt with the buying and selling of material goods and services, while social exchange models have broadened their scope to include social and psychological aspects of interactions. In its present form, however, the social exchange model exhibits serious shortcomings for the marketing scholar and practitioner; it is largely atheoretical, unrealistic, narrow in applicability, and lacking in its depiction of important facets of man's behavior. In light of these criticisms, the notion of an exchange system is proposed and illustrated as an explanatory framework. Finally, it is suggested that marketing can be viewed as a component of the social system functioning as both a cause and consequence of social change.
| selected citations These citations are derived from selected sources. This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically). | 64 | |
| popularity This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network. | Top 10% | |
| influence This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically). | Top 10% | |
| impulse This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network. | Average |
