A procedure and underlying algorithm for extracting knowledge from production and inventory databases to support engineering management activities is described. The process searches for, detects and isolates behaviour patterns inherent in the data. It relates these patterns to production irregularities, suggests connections with specific causes and helps propose possible corrective or preventive actions. The approach is based on a four-phase procedure: (1) the decision-maker focuses on the subject or difficulty at issue, represented by a target concept; (2) the KEDB algorithm, based on a machine learning approach, processes the relevant database and provides knowledge characterizing and classifying the target concept; (3) the output is interpreted in Pareto fashion as a series of possible circumstances explaining the target concept behaviour; and (4) based on these causes, the decision-maker decides on possible corrective actions to improve the situation, or preventive actions to forestall unfavourable conditions. A case study based on an actual quality control database is detailed.