Most large international companies employ a wide ranging mix of skills to communicate with their employees. There is the printed word, films and videos, notice boards and memos — the list can be as long as one’s imagination. And then, there are meetings. Or, as someone else put it recently: “meetings, bloody meetings”. Before I tell what we do, how we do it, and more importantly, why we do it, let me give you a rapid picture of the company I represent.