
handle: 11245/1.220625
This paper investigates the contribution of ICT to knowledge sharing in communities of practice. A theoretical model is built that identifies the possible influence of ICT on the extent to which knowledge is shared within a community, as well as a number of variables that determine the extent to which this contribution is realized. This theoretical model was tested within two ICT-facilitated communities for professionals in the area of working conditions. The results of these case studies show that ICT's most important contribution to knowledge sharing in communities consists of the realization of a shared information base (communality) and facilitating communication independent of time and place (connectivity). The results also show that trust among members of a community, and their identification with the community, are important influences on knowledge sharing. Task interdependence and the community's information culture are also identified as important influences.
Communicatie, Werkomstandigheden, Sociale voorlichting, Veilig en Gezond Werken, Informatica, Taakautonomie, Werkomgeving, Bedrijfscultuur, Informatietechnologie, Modellenonderzoek, Cybernetica, Arbeidsomstandigheden
Communicatie, Werkomstandigheden, Sociale voorlichting, Veilig en Gezond Werken, Informatica, Taakautonomie, Werkomgeving, Bedrijfscultuur, Informatietechnologie, Modellenonderzoek, Cybernetica, Arbeidsomstandigheden
| selected citations These citations are derived from selected sources. This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically). | 44 | |
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| influence This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically). | Top 10% | |
| impulse This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network. | Average |
