
Adapting the method of Heuristic Evaluation for novice evaluators can capacitate organizations of low monetary power that, usually, do not have conditions to resort to experts. In one of the courses given by the authors, 12 in 15 novice evaluators (80 %) said they had difficulties to distinguish the difference among the traditional usability heuristics. The aim of this study was to explore this affirmation and develop possible adaptations in order to mitigate this problem. Surveys with 13 usability experts and 15 novice evaluators showed that the 3rd and the 7th heuristics, from the traditional set of Nielsen and Molich, are probably more difficult for novices to understand and distinguish between each other. In a third survey, with 7 usability experts, we discussed a new description for heuristics 3 and 7 in order to make them easier for novice evaluators to understand and distinguish. Future studies can validate of the adaptations proposed here.
| selected citations These citations are derived from selected sources. This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically). | 8 | |
| popularity This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network. | Top 10% | |
| influence This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically). | Average | |
| impulse This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network. | Average |
