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Heuristics and Meta-heuristics for Coping with Messes

Authors: Ralph H. Kilmann; Ian I. Mitroff;

Heuristics and Meta-heuristics for Coping with Messes

Abstract

AbstractGiven the importance of Wicked Messes, we need to say more about ways of dealing with them. In a series of publications, we and our colleagues have developed a number of Heuristics for Coping with Messes. If the underlying conditions are met, there is every reason to believe that they will accomplish their intended job. Nonetheless, they are only Heuristics, i.e., approximate rules of thumb. As such, they do not guarantee that we’ll be able to cope successfully with a Mess. Worst of all, they can even backfire such that instead of making Messes more manageable, they can make them worse, thus producing the exact opposite of what’s intended. Still, they’re all that we have. Nonetheless, by not looking at their potential downsides, the inescapable conclusion is that some of the most important aspects of Messes have not been given the serious consideration they demand.

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citations
This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Citations provided by BIP!
popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
0
Average
Average
Average
hybrid
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