
This paper identifies the best practices and guidelines for designing an effective and meaningful e-commerce website so that the given site appears at the top in a search engine’s search results. A research model for users’ search satisfaction is evolved from the literature. The model is empirically tested and validated by obtaining survey-inputs from 101 students from a Canadian University. The factors affecting users’ search satisfaction are user characteristics, search characteristics, search engine characteristics, and clicking behavior of advertisements. The data analysis validates the impact of website features, search engine contents and search problems on user’s search satisfaction. User’s search behavior includes the frequency of different search data input, navigational search and the usage of different devices positively influences user’s search satisfaction. Besides, the advertisements clicking negatively influences user’s satisfaction. The implications for the theory and practice are given.
| selected citations These citations are derived from selected sources. This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically). | 2 | |
| popularity This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network. | Average | |
| influence This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically). | Average | |
| impulse This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network. | Average |
