Receiving is a deceptively simple process in many warehouses.28The conventional wisdom says that order picking and shipping are the most labor-intensive activities in warehouse operations, and therefore they deserve and get far more attention than receiving. Yet a faulty receiving process can create as much trouble in a warehouse as poor order picking or shipping operations. This chapter could change your thinking about the importance of receiving. It will detail the process and the physical flow with potential variations in both. The importance of scheduling will be demonstrated, as well as pitfalls that can and do create trouble in receiving.