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Risk Management in the BPM Lifecycle

Authors: Michael zur Muehlen; Danny Ting-Yi Ho;

Risk Management in the BPM Lifecycle

Abstract

Business Process Management is considered an essential strategy to create and maintain competitive advantage by streamlining and monitoring corporate processes. While the identification of critical success factors for the management of business process related projects has been addressed by some research projects, the risks associated with these projects have received considerably less attention. This is a concern: Although BPM projects contain phases that relate to traditional software development and deployment projects, the application of risk mitigation strategies found in software engineering ignores the subsequent process management phases that follow upon the implementation and automation of processes. This paper provides an overview of risks associated with BPM projects along the phases of the BPM lifecycle. After a classification of the risks identified with individual lifecycle phases and transitions we discuss four strategies to deal with these risks: avoidance, mitigation, transfer, and acceptance. The outlook of this paper discusses how assessment frameworks such as CobIT and COSO can be applied to risk management in the context of BPM.

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Found an issue? Give us feedback
selected citations
These citations are derived from selected sources.
This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Citations provided by BIP!
popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
50
Top 10%
Top 10%
Top 10%
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