AbstractManagement of change (MOC) is one of the areas where metrics especially need to be developed. We can ensure quality of the MOC process by recognizing the elements that are crucial to making a good MOC and using a database to accomplish the mechanics, thus freeing personnel to concentrate on the important technical review requirements.We propose that a good MOC requires three elements to be well executed; the technical description of the change, the safety analysis (which includes its review), and the Pre‐Startup Safety Review. While striving to achieve quality, it is important to manage the process efficiently. This article discusses the requirements of high‐quality MOCs, the necessary workflow to have an efficient process, and the metrics that are necessary to do a good job in managing the MOC process. © 2010 American Institute of Chemical Engineers Process Saf Prog, 2010