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image/svg+xml Jakob Voss, based on art designer at PLoS, modified by Wikipedia users Nina and Beao Closed Access logo, derived from PLoS Open Access logo. This version with transparent background. http://commons.wikimedia.org/wiki/File:Closed_Access_logo_transparent.svg Jakob Voss, based on art designer at PLoS, modified by Wikipedia users Nina and Beao Proceedings of the A...arrow_drop_down
image/svg+xml Jakob Voss, based on art designer at PLoS, modified by Wikipedia users Nina and Beao Closed Access logo, derived from PLoS Open Access logo. This version with transparent background. http://commons.wikimedia.org/wiki/File:Closed_Access_logo_transparent.svg Jakob Voss, based on art designer at PLoS, modified by Wikipedia users Nina and Beao
Proceedings of the American Society for Information Science and Technology
Article . 2002 . Peer-reviewed
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Virtual reference services: Exploring the open source options. Sponsored by SIG DL, SIG ED, SIG LAN, SIG STI

descriptionPublicationkeyboard_double_arrow_right Article , Other literature type 01 Nov 2002 English Publisher:WileyJournal:Proceedings of the American Society for Information Science and Technology, volume 39, pages 496-496 (issn: 0044-7870, eissn: 1550-8390, Copyright policy )
Authors: Rob Casson; Jody Condit Fagan; Pascal V. Calarco; Sam Stormont; Rong Tang;

doi: 10.1002/meet.1450390180

Virtual reference services: Exploring the open source options. Sponsored by SIG DL, SIG ED, SIG LAN, SIG STI

Abstract

AbstractVirtual reference services, particularly in academic libraries, are coming to be regarded as essential. LSSI and LivePerson are among the well‐established commercial vendors of virtual reference systems. However, interesting open source efforts offer libraries the power to customize their virtual reference services to best meet their institution's needs better than many commercial packages can. This session provides an overview of three open‐source packages, discusses how they are being used, and examines their role in providing academic reference services.

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citations
This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Citations provided by BIP!
popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
0
Average
Average
Average
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