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image/svg+xml Jakob Voss, based on art designer at PLoS, modified by Wikipedia users Nina and Beao Closed Access logo, derived from PLoS Open Access logo. This version with transparent background. http://commons.wikimedia.org/wiki/File:Closed_Access_logo_transparent.svg Jakob Voss, based on art designer at PLoS, modified by Wikipedia users Nina and Beao Psychology and Marke...arrow_drop_down
image/svg+xml Jakob Voss, based on art designer at PLoS, modified by Wikipedia users Nina and Beao Closed Access logo, derived from PLoS Open Access logo. This version with transparent background. http://commons.wikimedia.org/wiki/File:Closed_Access_logo_transparent.svg Jakob Voss, based on art designer at PLoS, modified by Wikipedia users Nina and Beao
Psychology and Marketing
Article . 2025 . Peer-reviewed
License: Wiley Online Library User Agreement
Data sources: Crossref
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Infringement on One Is Infringement on All: Observers Experience Vicarious Territorial Infringement in Virtual Brand Communities

Authors: Christina A. Kuchmaner; Jennifer Wiggins; Michael Lyndall;

Infringement on One Is Infringement on All: Observers Experience Vicarious Territorial Infringement in Virtual Brand Communities

Abstract

ABSTRACTTerritorial infringement occurs when two consumers signal psychological ownership of the same object, such as a product or brand. We suggest that within virtual brand communities characterized by the community's collective ownership of the brand, signaling individual psychological ownership of the brand will be perceived as an infringement on the territory of the community as a whole. Combined with the increased visibility and permanence of territorial signals in virtual contexts, this will result in negative consequences for observers of the territorial interaction similar to those found for direct recipients of territorial behavior. Four experiments conducted across three different brand communities and social media platforms find that observers of territorial interactions experience vicarious territorial infringement that is perceived as a threat to their social identity as brand community members. These perceptions are diminished when the observer identifies with the infringing consumer as an individual, suggesting that they are linked to the shared social identity. We further find that vicarious territorial infringement perceptions have negative downstream effects on observers' affective and behavioral brand community engagement. Collectively, this suggests that territorial behavior has the potential to negatively impact multiple consumers within virtual brand communities.

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selected citations
These citations are derived from selected sources.
This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Citations provided by BIP!
popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
0
Average
Average
Average
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