
doi: 10.1002/mar.22158
ABSTRACTAs an immersive technology, the metaverse is becoming a popular environment among brands and consumers. However, little is known about what drives consumers to engage in metaverse platforms. Previous research identifies different consumer motivations to engage in online platforms, but with its immersive, grift, and complex nature, the metaverse differs from other online environments. This exploratory research aims to understand consumer metaverse engagement motivations and proposes a consumer motivation model. The proposed model stems from three qualitative studies (in‐depth interviews, focus groups, and word association) and is tested and validated through two quantitative studies. Finally, the model provides specific foci for brands for metaverse investments for experientially, socially, and functionally motivated consumers.
| selected citations These citations are derived from selected sources. This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically). | 20 | |
| popularity This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network. | Top 10% | |
| influence This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically). | Average | |
| impulse This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network. | Top 10% |
