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International Journal of Tourism Research
Article . 2025 . Peer-reviewed
License: CC BY NC
Data sources: Crossref
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Mobile Gamification's Impact on Tourism Visit Intention

Authors: Hiram Ting; Jun Hwa (Jacky) Cheah; Karen Tan; Aaron Tham; Quee Ling Leong;

Mobile Gamification's Impact on Tourism Visit Intention

Abstract

ABSTRACTThe present study aims to determine how tourism‐related mobile games generate tourism visit intention. Drawing upon the technology acceptance model (TAM), the study seeks to find out the context‐specific considerations that exert a greater influence on the intention to visit destinations associated with the mobile game. Using a quantitative approach, data from 263 respondents were collected in Malaysia via an online survey. Partial least‐squares structural equation modelling was used to perform latent variable analysis. The findings show the significant effects of perceived ease of play and motivation to play on attitude and intention towards visiting the game destination. In particular, motivation to play is found to exert a greater effect on visit intention. Contradictory results about perceived enjoyment and the importance of motivation are also highlighted. This study adds to the literature that calls for the expansion of the TAM to include context‐specific considerations to articulate tourism gamification behaviour and the (un)intended effect on tourism visit intention. Specifically, the importance of context to TAM is unveiled through the motivation to play games related to tourism on a mobile phone. In contrast, this study points to the negligible influence of perceived enjoyment of games on intention to visit.

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    7
    popularity
    This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
    Top 10%
    influence
    This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
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    impulse
    This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
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selected citations
These citations are derived from selected sources.
This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Citations provided by BIP!
popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
7
Top 10%
Average
Top 10%
hybrid