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Journal of Hospital Medicine
Article . 2013 . Peer-reviewed
License: Wiley Online Library User Agreement
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Development of a handoff evaluation tool for shift‐to‐shift physician handoffs: The handoff CEX

Authors: Leora I, Horwitz; David, Rand; Paul, Staisiunas; Peter H, Van Ness; Katy L B, Araujo; Stacy S, Banerjee; Jeanne M, Farnan; +1 Authors

Development of a handoff evaluation tool for shift‐to‐shift physician handoffs: The handoff CEX

Abstract

BACKGROUNDIncreasing frequency of shift‐to‐shift handoffs coupled with regulatory requirements to evaluate handoff quality make a handoff evaluation tool necessary.OBJECTIVETo develop a handoff evaluation tool.DESIGNTool development.SETTINGTwo academic medical centers.SUBJECTSNurse practitioners, medicine housestaff, and hospitalist attendings.INTERVENTIONConcurrent peer and external evaluations of shift‐to‐shift handoffs.MEASUREMENTSThe Handoff CEX (clinical evaluation exercise) consists of 6 subdomains and 1 overall assessment, each scored from 1 to 9, where 1 to 3 is unsatisfactory and 7 to 9 is superior. We assessed range of scores, performance among subgroups, internal consistency, and agreement among types of raters.RESULTSWe conducted 675 evaluations of 97 unique individuals during 149 handoff sessions. Scores ranged from unsatisfactory to superior in each domain. The highest rated domain for handoff providers was professionalism (median: 8; interquartile range [IQR]: 7–9); the lowest was content (median: 7; IQR: 6–8). Scores at the 2 institutions were similar, and scores did not differ significantly by training level. Spearman correlation coefficients among the CEX subdomains for provider scores ranged from 0.71 to 0.86, except for setting (0.39–0.40). Third‐party external evaluators consistently gave lower marks for the same handoff than peer evaluators did. Weighted kappa scores for provider evaluations comparing external evaluators to peers ranged from 0.28 (95% confidence interval [CI]: 0.01, 0.56) for setting to 0.59 (95% CI: 0.38, 0.80) for organization.CONCLUSIONSThis handoff evaluation tool was easily used by trainees and attendings, had high internal consistency, and performed similarly across institutions. Because peers consistently provided higher scores than external evaluators, this tool may be most appropriate for external evaluation. Journal of Hospital Medicine 2013;8:191–200. © 2013 Society of Hospital Medicine

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Keywords

Hospitalists, Physicians, Patient Handoff, Humans, Internship and Residency, Nurse Practitioners, Clinical Competence, Continuity of Patient Care

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selected citations
These citations are derived from selected sources.
This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Citations provided by BIP!
popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
46
Top 10%
Top 10%
Top 10%
bronze