Powered by OpenAIRE graph
Found an issue? Give us feedback
image/svg+xml art designer at PLoS, modified by Wikipedia users Nina, Beao, JakobVoss, and AnonMoos Open Access logo, converted into svg, designed by PLoS. This version with transparent background. http://commons.wikimedia.org/wiki/File:Open_Access_logo_PLoS_white.svg art designer at PLoS, modified by Wikipedia users Nina, Beao, JakobVoss, and AnonMoos http://www.plos.org/ Health Care Sciencearrow_drop_down
image/svg+xml art designer at PLoS, modified by Wikipedia users Nina, Beao, JakobVoss, and AnonMoos Open Access logo, converted into svg, designed by PLoS. This version with transparent background. http://commons.wikimedia.org/wiki/File:Open_Access_logo_PLoS_white.svg art designer at PLoS, modified by Wikipedia users Nina, Beao, JakobVoss, and AnonMoos http://www.plos.org/
Health Care Science
Article . 2025 . Peer-reviewed
License: CC BY
Data sources: Crossref
image/svg+xml art designer at PLoS, modified by Wikipedia users Nina, Beao, JakobVoss, and AnonMoos Open Access logo, converted into svg, designed by PLoS. This version with transparent background. http://commons.wikimedia.org/wiki/File:Open_Access_logo_PLoS_white.svg art designer at PLoS, modified by Wikipedia users Nina, Beao, JakobVoss, and AnonMoos http://www.plos.org/
image/svg+xml art designer at PLoS, modified by Wikipedia users Nina, Beao, JakobVoss, and AnonMoos Open Access logo, converted into svg, designed by PLoS. This version with transparent background. http://commons.wikimedia.org/wiki/File:Open_Access_logo_PLoS_white.svg art designer at PLoS, modified by Wikipedia users Nina, Beao, JakobVoss, and AnonMoos http://www.plos.org/
PubMed Central
Article . 2025
License: CC BY
Data sources: PubMed Central
versions View all 3 versions
addClaim

Multilingual Virtual Healthcare Assistant

Authors: Geetika Munjal; Piyush Agarwal; Lakshay Goyal; Nandy Samiran;

Multilingual Virtual Healthcare Assistant

Abstract

ABSTRACTThis study proposes a virtual healthcare assistant framework designed to provide support in multiple languages for efficient and accurate healthcare assistance. The system employs a transformer model to process sophisticated, multilingual user inputs and gain improved contextual understanding compared to conventional models, including long short‐term memory (LSTM) models. In contrast to LSTMs, which sequence processes information and may experience challenges with long‐range dependencies, transformers utilize self‐attention to learn relationships among every aspect of the input in parallel. This enables them to execute more accurately in various languages and contexts, making them well‐suited for applications such as translation, summarization, and conversational Comparative evaluations revealed the superiority of the transformer model (accuracy rate: 85%) compared with that of the LSTM model (accuracy rate: 65%). The experiments revealed several advantages of the transformer architecture over the LSTM model, such as more effective self‐attention, the ability for models to work in parallel with each other, and contextual understanding for better multilingual compatibility. Additionally, our prediction model exhibited effectiveness for disease diagnosis, with accuracy of 85% or greater in identifying the relationship between symptoms and diseases among different demographics. The system provides translation support from English to other languages, with conversion to French (Bilingual Evaluation Understudy score: 0.7), followed by English to Hindi (0.6). The lowest Bilingual Evaluation Understudy score was found for English to Telugu (0.39). This virtual assistant can also perform symptom analysis and disease prediction, with output given in the preferred language of the user.

Keywords

Original Article

  • BIP!
    Impact byBIP!
    selected citations
    These citations are derived from selected sources.
    This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
    1
    popularity
    This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
    Average
    influence
    This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
    Average
    impulse
    This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
    Average
Powered by OpenAIRE graph
Found an issue? Give us feedback
selected citations
These citations are derived from selected sources.
This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Citations provided by BIP!
popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
1
Average
Average
Average
Green
gold