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EVALUATION AND INCREASE OF INTELLECTUAL CAPITAL OF A RAILCAR SECTION OF JSC UKRZALIZNYTSIA

EVALUATION AND INCREASE OF INTELLECTUAL CAPITAL OF A RAILCAR SECTION OF JSC UKRZALIZNYTSIA

Abstract

The calculations of the level of intellectual capital of Poltava Railcar section in 2016 – 2020 have been done in the article. The level of intellectual capital ranged from 0.328 to 0.429, which corresponds to the average level, and at the end of the period decreased to 0.349 or 15.5%. This was mainly due to a decrease in consumer capital (because of a decrease in the share of income from ancillary activities and the share of work performed to the side), despite the slight increase in organizational and human capital. The SWOT-analysis of the intellectual capital of the researched enterprise has been done in the article. The results of the SWOT analysis showed that one of the most promising opportunities to increase the intellectual capital of the railcar section is digitalization. After analyzing the Roadmap for the digital transformation of the railway, we have identified digital technologies related to the car section, namely: "Intelligent passenger car", "Intelligent passenger train", as well as "Mobility as a service". JSC Ukrzaliznytsia is developing the Intelligent Passenger Car technology now. Viber and Telegram chatbots were launched in early 2021 with the functions of direct ticket sales, ordering food during the trip, displaying the schedule, returning purchased tickets, informing about arrival. delay, track number, etc. It is concluded that conductors of passenger cars will be responsible for Internet services on the train, and they will solve all passenger issues. And this requires increasing the digital literacy of conductors (note, as well as train chiefs) and the level of their corporate culture, courtesy, willingness to help, etc., which are components of intellectual capital. It is determined that JSC Ukrzaliznytsia should provide conductors with all necessary electronic devices and organize training on the usage of these devices and of relevant mobile applications. Prospects for further research may be the development of measures for digitization and other measures to increase the intellectual capital of railcar sections.

В статті виконані розрахунки рівня інтелектуального капіталу Полтавської вагонної дільниці у 2016 – 2020 рр. Протягом розглянутого періоду він зменшився до 0,349 або на 15,5%, в основному за рахунок зменшення показника споживчого капіталу, незважаючи на незначне підвищення показників організаційного та людського капіталів. Виконаний SWOT-аналіз інтелектуального капіталу досліджуваного підприємства, який показав, що однією з найперспективніших можливостей нарощування ІК вагонної дільниці є цифровізація. На основі Дорожньої карти цифрової трансформації залізниці виділено цифрові технології які повинні впроваджуватися у вагонних дільницях, а саме: «Інтелектуальний пасажирський вагон», «Інтелектуальний пасажирський склад», а також «Мобільність як послуга».

Keywords

методика оцінювання інтелектуального капіталу, intellectual capital, інтелектуальний капітал, SWOT-аналіз, digitization, вагонна дільниця, цифровізація, railway transport, SWOT-analysis, залізничний транспорт, methods of intellectual capital assessment, railcar section

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selected citations
These citations are derived from selected sources.
This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Citations provided by BIP!
popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
0
Average
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