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Control and quality assessment of medical services in requirements of all-union state standard ISO 9001:2009

Control and quality assessment of medical services in requirements of all-union state standard ISO 9001:2009

Abstract

В статье проанализировано современное состояние оценки качества медицинских услуг в Украине и заграницей и показано, что в Германии и Швейцарии стандарт ISO 9001 принят в качестве национального. Предложена методика для осуществления контроля и оценки качества медицинских услуг в лечебно-профилактических учреждениях.

У статті проаналізований сучасний стан оцінки якості медичних послуг в Україні і закордоном і показано, що в Німеччині та Швейцарії стандарт ISO 9001 прийнятий в якості національного. Запропонована методика для здійснення контролю та оцінки якості медичних послуг в лікувально-профілактичних установах.

The article analyzes the current state of the quality of medical services in Ukraine and abroad and shows that in Germany and Switzerland adopted ISO 9001 as national. The technique for monitoring and assessing the quality of medical services in medical institutions.

Keywords

УДК 536.000, health services, quality management system (QMS), quality assessment, медичні послуги, система управління якістю (СУЯ), оцінка якості, медицинские услуги, система менеджмента качества (СМК), оценка качества, Інформаційні технології

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selected citations
These citations are derived from selected sources.
This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Citations provided by BIP!
popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
0
Average
Average
Average
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