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Formation of credit culture in the conditions of the digital economy

Formation of credit culture in the conditions of the digital economy

Abstract

This article defines the role of credit as a vital tool within the financial system that promotes economic growth, fosters business development, and enhances the welfare of the population - particularly amid macroeconomic instability and martial law. The article emphasizes that the effectiveness of credit provision depends not solely on economic mechanisms, but also on socio‑behavioral factors, especially the level of credit culture. A low level of credit culture results in various negative consequences, including irresponsible use of credit, indebtedness, psychological pressure on borrowers, deterioration of credit history, and reduced access to future financing. For financial institutions, this translates into increased non-performing loans, deterioration of credit portfolio quality, and tightened business lending standards, which in turn suppresses investment activity and economic development. The article conceptualizes credit culture as a system of norms, principles, knowledge, skills, and behavioral models that define responsible attitudes toward credit obligations by both borrowers and lenders. It further specifies that the components of credit culture include financial literacy in credit matters -encompassing financial and legal knowledge, credit skills, and both borrower and lender credit behavior. The influence of digital technologies on the credit process, consumer behavior, financial institution operations, and credit culture is also explored. Particular emphasis is placed on the digital transformation of the credit services market through automated creditworthiness assessment, formation of digital borrower reputation, and emergence of alternative lending formats. The study identifies both advantages and risks of credit digitalization and stresses the need to consider digital literacy as an integral component of credit culture. The article concludes that digitalization necessitates raising levels of digital literacy to ensure ethical, secure, and responsible behavior throughout the credit process.

У статті зазначено, що в сучасних умовах кредитні відносини відіграють важливу роль у забезпеченні сталого розвитку фінансової системи. Проте ефективність кредитування залежить від рівня кредитної культури у суспільстві. У статті визначено, що складовими кредитної культури є фінансова грамотність з питань кредитування, яка включає фінансові та правові знання, кредитні навички та кредитна поведінка позичальників і кредиторів. У статті досліджено вплив цифрових технологій на процес кредитування, поведінку споживачів, діяльність фінансових установ, а також на кредитну культуру. Визначено переваги та ризики цифровізації у сфері кредитування, а також наголошено на необхідності розгляду цифрової грамотності як складової кредитної культури.

Keywords

кредит; кредитна культура; цифрова економіка; цифрові технології; фінансово-кредитні установи; банківські установи; кредитна поведінка; фінансова грамотність; кредитні навички, credit, credit culture, financial literacy, behavioral models, digital literacy, digital reputation, financial resilience, responsible lending

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selected citations
These citations are derived from selected sources.
This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Citations provided by BIP!
popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
0
Average
Average
Average
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