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Fostering Scalable Citizen Development in Organizations: Towards a Guiding Framework

Authors: Viljoen, Altus; Nguyen, John; Kauschinger, Martin; Hein, Andreas;

Fostering Scalable Citizen Development in Organizations: Towards a Guiding Framework

Abstract

Low-code development platforms (LCDPs) offer organizations the potential to reassign time-intensive software development tasks from professional to citizen developers, freeing up resources for professionals while empowering domain experts. However, while software can be rapidly built through citizen development (CDD), organizations must look beyond implementation and consider whether software built by individuals with limited technical backgrounds is scalable and durable. In this study, we investigate the scalability of CDD in organizations by conducting a multivocal literature review, integrating both the current phenomenon (CDD) as well as related, established research streams like end-user development. We identify four dimensions affecting CDD scalability and four temporal stages of CDD maturity, and present these as a CDD scaling framework. Moreover, we identify three overarching themes in scaling CDD. Finally, we present an integrated research agenda based on the CDD scaling framework and overarching themes.

Keywords

Low-code development platform, no-code development, citizen development, end-user development, ddc: ddc:

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    influence
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selected citations
These citations are derived from selected sources.
This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Citations provided by BIP!
popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
0
Average
Average
Average
Green