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Удовлетворенность родителей организацией медицинского обслуживания детей в детских поликлиниках в условиях реализации приоритетного национального проекта «Здоровье»

Удовлетворенность родителей организацией медицинского обслуживания детей в детских поликлиниках в условиях реализации приоритетного национального проекта «Здоровье»

Abstract

Realization of measures of the Priority National Health project laid the foundation to improvement of quality of services in the health care sphere. According to sociological poll of mothers satisfaction of parents of the organizations of medical care of children of early age in children’s policlinic is studied. Comparison of results of an assessment was carried out in the conditions of implementation of the Priority National Health project, in dynamics from 2004 to 2010. By results of poll quality of rendering the out-patient and polyclinic help to children was at rather high level. More than 50 % of respondents estimated it as good. However the share of the unsatisfactory estimates caused by existence of duration of expectation of an appointment and laboratory diagnostic testings, and also insufficient attention of medical workers to problems of mother and the child increased. As a result of research positive dynamics of an assessment of activity of children’s policlinic in process of implementation of the Project is established.

Реализация мер приоритетного национального проекта «Здоровье» положила начало повышению качества услуг в сфере здравоохранения. По данным социологического опроса матерей изучена удовлетворенность родителей организацией медицинского обслуживания детей раннего возраста в детской поликлинике. Сравнение результатов оценки проводилось в условиях реализации приоритетного национального проекта «Здоровье» в динамике с 2004 по 2010 годы. По результатам опроса качество оказания амбулаторно-поликлинической помощи детям находилось на достаточно высоком уровне. Более 50 % опрошенных оценили его как хорошее. Однако увеличилась доля неудовлетворительных оценок, обусловленных наличием длительности ожидания приема врача и лабораторно-диагностических исследований, а также недостаточным вниманием медицинских работников к проблемам матери и ребенка. В результате исследования установлена положительная динамика оценки деятельности детской поликлиники по мере реализации Проекта.

Keywords

ДЕТИ РАННЕГО ВОЗРАСТА, КАЧЕСТВО МЕДИЦИНСКОЙ ПОМОЩИ, ПРИОРИТЕТНЫЙ НАЦИОНАЛЬНЫЙ ПРОЕКТ "ЗДОРОВЬЕ"

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selected citations
These citations are derived from selected sources.
This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Citations provided by BIP!
popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
0
Average
Average
Average
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