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Эмоциональные состояния консультантов службы «Телефон доверия»

Эмоциональные состояния консультантов службы «Телефон доверия»

Abstract

В статье затронута проблема эмоциональных состояний в психологической науке; рассматриваются особенности эмоциональных состояний консультантов «Телефона доверия», а также приводятся результаты исследования. В работе впервые описана динамика развития эмоциональных состояний консультантов «Телефона доверия» с разным стажем работы. Наше исследование подтвердило гипотезу о том, что: 1) консультанты имеют специфические особенности эмоциональных состояний в зависимости от стажа работы; 2) отрицательные эмоциональные состояния наиболее выражены в процессе работы с «постоянными» абонентами.

Keywords

Состояние, психические состояния, эмоциональные состояния, телефонная экстренная психологическая помощь, телефонное консультирование

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    This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
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    popularity
    This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
    Average
    influence
    This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
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    impulse
    This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
    Average
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selected citations
These citations are derived from selected sources.
This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Citations provided by BIP!
popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
0
Average
Average
Average
gold