
This article presents some results of empirical research of crisis management in the tourism sector in Poland. The main objective of the study to explore the complex relationship between tourism management in crisis and organization educability. We proceed from the assumption that the effectiveness of management in a crisis situation depends, on the one hand, on the effectiveness of the self-education, which leads to overcoming it, and, on the other on the ability to use the situation of crisis as a test for such training. This study is the methodological invitation to research the crisis management in tourism from the standpoint of organizational learning.
В статье представлены некоторые результаты эмпирического исследования кризис-менеджмента в сфере туризма в Польше. Главная цель работы изучить сложную взаимосвязь между менеджментом в туристической компании в условиях кризиса и обучаемостью организации. Мы исходим из предположения, что эффективность менеджмента в ситуации кризиса зависит как от эффективности процесса самообучения, что приводит к ее преодолению, так и от способности использовать ситуацию кризиса в качестве полигона для такого обучения. Данное исследование является методологическим приглашением к изучению кризис-менеджмента в туризме с позиций организационного обучения.
ОБУЧЕНИЕ ОРГАНИЗАЦИИ,LEARNING ORGANIZATION,ПАРАДОКС,КРИЗИС-МЕНЕДЖМЕНТ,THE PARADOX OF CRISIS MANAGEMENT,ТУРИСТИЧЕСКАЯ КОМПАНИЯ,TOURIST COMPANY
ОБУЧЕНИЕ ОРГАНИЗАЦИИ,LEARNING ORGANIZATION,ПАРАДОКС,КРИЗИС-МЕНЕДЖМЕНТ,THE PARADOX OF CRISIS MANAGEMENT,ТУРИСТИЧЕСКАЯ КОМПАНИЯ,TOURIST COMPANY
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