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Социолог как продавец услуг. Психологическое обеспечение продажи

Социолог как продавец услуг. Психологическое обеспечение продажи

Abstract

The article helms the reader to the results of the sociological services market observation. A basic selling scheme is outlined with the components of interactions space as well as the set of "must-have" psychological skills and competencies essential for the seller highlighted as factors of high priority. The principal stages of the selling process are identified. The notion of "offeror" who meets the desires of the client purchasing sociological services is introduced. The prominent role of psychological selling techniques is emphasized in the guidelines to be abided by the sociologist in order to prevent potential misunderstandings and conflicts as well as to establish new contacts and keep old ties with the client after making a deal.

В статье приводится базовая схема продажи социологических услуг: первоочередными являются компоненты поля взаимодействия и набор психологических навыков и умений, которыми должен обладать продавец. Определяются основные этапы процесса продажи. Вводится понятие оферента, удовлетворяющего желания заказчика как покупателя социологических услуг. Важная роль психологических аспектов продажи обосновывается в формулировке правил, соблюдение которых позволяет не только предотвратить возможные недоразумения и конфликты, но и по завершении сделки устанавливать новые и поддерживать старые связи с заказчиком.

Keywords

СОЦИОЛОГ, УСЛУГА, КЛИЕНТ, ПСИХОЛОГИЯ ПРОДАЖ, КОМПОНЕНТЫ ВЗАИМОДЕЙСТВИЯ, ОФЕРЕНТ, ПЕРЕГОВОРЫ, ЭТАПЫ ПОДГОТОВКИ И ЗАКЛЮЧЕНИЯ КОНТРАКТА, ПСИХОЛОГИЧЕСКАЯ ПОДГОТОВКА СОЦИОЛОГА, SOCIOLOGIST'S PSYCHOLOGICAL TRAINING

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selected citations
These citations are derived from selected sources.
This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Citations provided by BIP!
popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
0
Average
Average
Average
gold