
Процесс бенчмаркинга необходим для транспортных компаний, работающих в конкурентной среде. В данной статье рассмотрена теория и методика проведения бенчмаркинга в судоходной компании. Мы так-же проанализировали критерии оценки транспортно-экспедиторской компании для целей бенчмаркинга. В данной статье мы предложили методику проведения бенчмаркинга для применения в транспортно-экспедиторской деятельности.Process of benchmarking is necessary for transport company working in competitive environment. The theory and method of benchmarking is examined in this article. We have analysed criterions of estimation of forwarding companу for benchmarking. In this article we have offered method of benchmarking to use in forwarding activity.
ТРАНСПОРТНО-ЭКСПЕДИТОРСКИЕ УСЛУГИ, ПРОЦЕСС БЕНЧМАРКИНГА, КОНКУРЕНТОСПОСОБНОСТЬ
ТРАНСПОРТНО-ЭКСПЕДИТОРСКИЕ УСЛУГИ, ПРОЦЕСС БЕНЧМАРКИНГА, КОНКУРЕНТОСПОСОБНОСТЬ
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