
The goal for this research is to develop recommendations to improve the Joint Improvised Device Defeat Organization (JIEDDO) Test Board (JTB) enterprise test process through enhanced information sharing. Due to the complexity of the environment, structure of the organization, socio-cultural factors, and lack of incentive to share knowledge among test conductors, the JTB is currently not accomplishing its mission as efficiently as possible. We report on the results of a knowledge engineering effort that was conducted on the critical tasks performed by users and the associated critical information that will contribute to increasing the efficiency of information flow between personnel in the JTB, working groups, test ranges, research facilities, and JIEDDO itself. The focus for this effort was on the following questions: What types of information are they seeking when using the JTB portal?; What types of questions are they trying to answer during their daily tasks, and how is this information obatined?; What types of products are produced?; and What procedural improvements can be implemented to ehance knowledge sharing? Improvements are needed to facilitate sharing results resported in capabilities and limitations documents in terms of how well the testing process supports the operational environment.
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