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Психологический контакт с потребителями услуг в области пенсионного обеспечения и социальной защиты населения

Authors: Aleksandr Y. Efremov; Central Branch of FSBEI of HE \\"Russian State University of Justice\\"; Iuliia V. Vlasova; Central Branch of FSBEI of HE \\"Russian State University of Justice\\"; Anna S. Volkova; Central Branch of FSBEI of HE \\"Russian State University of Justice\\";

Психологический контакт с потребителями услуг в области пенсионного обеспечения и социальной защиты населения

Abstract

Пенсионное обеспечение и социальная защита населения, помимо правовой специфики, предполагают изучение психологических особенностей коммуникативной стороны вопроса. Способность устанавливать психологический контакт с разными людьми, коммуникативная компетентность в общении с гражданами пожилого и старческого возраста являются важнейшими критериями профессиональной пригодности юриста.

Keywords

психологический контакт, потребитель услуг

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    popularity
    This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
    Average
    influence
    This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
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    impulse
    This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
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selected citations
These citations are derived from selected sources.
This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Citations provided by BIP!
popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
0
Average
Average
Average
Green