Powered by OpenAIRE graph
Found an issue? Give us feedback
image/svg+xml art designer at PLoS, modified by Wikipedia users Nina, Beao, JakobVoss, and AnonMoos Open Access logo, converted into svg, designed by PLoS. This version with transparent background. http://commons.wikimedia.org/wiki/File:Open_Access_logo_PLoS_white.svg art designer at PLoS, modified by Wikipedia users Nina, Beao, JakobVoss, and AnonMoos http://www.plos.org/ Socio-Economic Resea...arrow_drop_down
image/svg+xml art designer at PLoS, modified by Wikipedia users Nina, Beao, JakobVoss, and AnonMoos Open Access logo, converted into svg, designed by PLoS. This version with transparent background. http://commons.wikimedia.org/wiki/File:Open_Access_logo_PLoS_white.svg art designer at PLoS, modified by Wikipedia users Nina, Beao, JakobVoss, and AnonMoos http://www.plos.org/
Socio-Economic Research Bulletin
Article
License: CC BY
Data sources: UnpayWall
Socio-Economic Research Bulletin
Article . 2018 . Peer-reviewed
Data sources: Crossref
versions View all 2 versions
addClaim

This Research product is the result of merged Research products in OpenAIRE.

You have already added 0 works in your ORCID record related to the merged Research product.

Internal audit as an improving means of enterprises quality management systems of engineering services sphere

Authors: Trachenko, Lyudmila;

Internal audit as an improving means of enterprises quality management systems of engineering services sphere

Abstract

The article notes the relevance of the quality management systems implementation of engineering sphere enterprises in the context of the international standard ISO 9001:2015 requirements and it was substantiated that an internal audit is means of improving them. The main problems of internal audits of enterprises quality management systems, which are related with a formal approach to their conduct are identified and the negative consequences for companies regarding doing business are defined. The existing interpretations of «internal audit» concept are considered and the expediency of modern approach applying to its compliance with the requirements of ISO 9001:2015 is substantiated. The author focuses on the new version of international standard ISO 19011:2018 «Guidelines for auditing management systems» requirements and provides the principles for internal audits conducting, compliance with which is directed on their effective implementation. A flowchart of quality management system audits conducting is given and significant aspects of influence on ensuring of their improvement are considered. The systemic inconsistencies of the quality management system of an engineering enterprise, based on the internal audits results of 2012–2017, are formed, and focuses on activities for their elimination. Emphasis is placed on the expediency of applying the algorithm created by the author for internal audits conducting of the quality management system of an engineering enterprise as a tool to ensure of his effectiveness and objectivity. The cause-and-effect Ishikawa diagram using in combination with the Pareto analysis with the aim of a competent approach to eliminating the inconsistencies of the quality management system of an engineering enterprise, which were identified in the process of internal audits conducting has been proposed.

Related Organizations
Keywords

внутрішній аудит систем управління якістю; міжнародні стандарти ISO 9001:2015 та ISO 19011:2018; програма аудиту; коригувальні дії; діаграма Ісікави; аналіз Парето, внутренний аудит систем управления качеством; международные стандарты ISO 9001:2015 и ISO 19011:2018; программа аудита; корректирующие действия; диаграмма Исикавы; анализ Парето, 65.018:338.46, internal audit of quality management systems; international standards ISO 9001:2015 and ISO 19011:2018; audit program; corrective actions; Isikava diagram; Pareto analysis

  • BIP!
    Impact byBIP!
    selected citations
    These citations are derived from selected sources.
    This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
    2
    popularity
    This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
    Average
    influence
    This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
    Top 10%
    impulse
    This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
    Average
Powered by OpenAIRE graph
Found an issue? Give us feedback
selected citations
These citations are derived from selected sources.
This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Citations provided by BIP!
popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
2
Average
Top 10%
Average
hybrid