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A framework of critical success factors of cloud based project management software adoption

Authors: L. I. Assalaarachchi; M. P. P. Liyanage; C. Hewagamage;

A framework of critical success factors of cloud based project management software adoption

Abstract

Project Management (PM) software is an enabler of project success and is now being offered as a cloud-based software with the advancement of cloud computing. This research was conducted to explore the critical success factors affecting the adoption of cloud-based PM software. Semi-structured interviews were carried out with Information Technology (IT) professionals following the qualitative approach. Through thematic analysis, four themes were identified as areas considered when adopting cloud-based PM software: technological, organizational, environmental, and vendor-specific factors. Relative advantage, ease of use, compatibility, and reliability were categorized as the technological factors. Organization size, the technological readiness of the organization, employee willingness, top management support, and change management process were identified under organizational factors. Competitors' adoption, industry trends, and dedicated internet connectivity were identified under environmental factors. Additionally, features such as maintenance and service support from the vendor, popularity of the brand name, and availability of free trials emerged as vendor-specific factors.

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Keywords

project management, project management software, Management. Industrial management, HD28-70, cloud-based software, critical success factors, cloud-based project management software

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selected citations
These citations are derived from selected sources.
This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Citations provided by BIP!
popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
0
Average
Average
Average
Published in a Diamond OA journal