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Journal of Change Management
Article . 2025 . Peer-reviewed
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Understanding Commitment to Change in Family and Non-Family Business: The Role of Psychological Ownership and Open and Transparent Communication

Authors: Roberta Pinna; Michela Floris; Fabio Corona; Cinzia Dessi; Gianfranco Cicotto;

Understanding Commitment to Change in Family and Non-Family Business: The Role of Psychological Ownership and Open and Transparent Communication

Abstract

Organizational change is essential for business adaptability, yet its success depends on employees’ commitment to change. This study explores the role of psychological ownership and open and transparent communication in shaping commitment to change within family and non-family firms. Using moderated mediation modelling on data from 501 employees across 14 Italian firms, findings reveal that psychological ownership fully mediates the relationship between open and transparent communication and commitment to change, with distinct effects based on business status (i.e. family vs. non-family). In family firms, psychological ownership fosters affective commitment by strengthening emotional bonds and identification with the organization. In nonfamily firms, psychological ownership reinforces normative commitment by fostering a sense of duty and professional responsibility. These findings highlight the critical role of psychological ownership as a mediator between strategic communication and commitment to change. When employees develop a genuine sense of ownership over the change process, they are more motivated to accept and sustain it, regardless of whether the organization is family-owned or non-family-owned. These findings contribute to change management literature and provide practical suggestions for adapting transformation strategies to different business status.

Keywords

Stewardship theory; Organizational change; commitment to change; open and transparent communication; psychological ownership; family and non-family business

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selected citations
These citations are derived from selected sources.
This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Citations provided by BIP!
popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
0
Average
Average
Average
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