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Artificial Intelligence Across Europe: A Study on Awareness, Attitude and Trust

Authors: Teresa Scantamburlo; Atia Cortés; Francesca Foffano; Cristian Barrué; Veronica Distefano; Long Pham; Alessandro Fabris;

Artificial Intelligence Across Europe: A Study on Awareness, Attitude and Trust

Abstract

This paper presents the results of an extensive study investigating the opinions on Artificial Intelligence (AI) of a sample of 4,006 European citizens from eight distinct countries (France, Germany, Italy, Netherlands, Poland, Romania, Spain, and Sweden). The aim of the study is to gain a better understanding of people's views and perceptions within the European context, which is already marked by important policy actions and regulatory processes. To survey the perceptions of the citizens of Europe we design and validate a new questionnaire (PAICE) structured around three dimensions: people's awareness, attitude, and trust. We observe that while awareness is characterized by a low level of self-assessed competency, the attitude toward AI is very positive for more than half of the population. Reflecting upon the collected results, we highlight implicit contradictions and identify trends that may interfere with the creation of an ecosystem of trust and the development of inclusive AI policies. The introduction of rules that ensure legal and ethical standards, along with the activity of high-level educational entities, and the promotion of AI literacy are identified as key factors in supporting a trustworthy AI ecosystem. We make some recommendations for AI governance focused on the European context and conclude with suggestions for future work.

Keywords

FOS: Computer and information sciences, AI Policy, 330, Public perception, Computer Science - Artificial Intelligence, Trustworthy AI, Public Perception, AI Policy, Àrees temàtiques de la UPC::Informàtica::Intel·ligència artificial, AI Policy; Public Perception; Trustworthy AI, Trustworthy AI, Computer Science - Computers and Society, Public Perception, Artificial Intelligence (cs.AI), Àrees temàtiques de la UPC::Informàtica::Aspectes socials, Computers and Society (cs.CY), AI policy

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selected citations
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This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Citations provided by BIP!
popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
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