In this issue, our distinguished authors share their thoughts, ideas, and concerns about the role of higher education institution (HEI) libraries in promoting equality, diversity, accessibility, and inclusion in today's society. Conversations around this topic are not a new focus in HEI libraries. Librarians create and strive for improvement in developing a comfortable and welcoming environment (online and offline) for all students, faculty and staff. Librarians care about the diversity and accessibility of collections and services. But in this time of uncertainty, university communities want answers to general or ‘point’ questions about library support for vulnerable university communities (especially students with disabilities) and local communities. The articles pay special attention to the consideration of practices, tasks and strategies for the near future, provided by the Ukrainian authors as their selfreflection, direct experience of working in wartime, i.e. a crisis of the highest level, involving a threat to human life and health.