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Journal of Multicultural Discourses
Article . 2024 . Peer-reviewed
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Large Language Models and the challenge of analyzing discriminatory discourse: human-AI synergy in researching hate speech on social media

Authors: Breazu, P; Schirmer, M; Hu, S; Katsos, N;

Large Language Models and the challenge of analyzing discriminatory discourse: human-AI synergy in researching hate speech on social media

Abstract

This article explores the potential and limitations of Large Language Models (LLMs) in conducting qualitative thematic analysis (TA). By comparing GPT-4’s analysis with human-led analysis of a YouTube dataset on Roma migrants in Sweden, we examine both the computational efficiency and the interpretative constraints of AI-driven analysis. While GPT-4 demonstrates scalability in processing large datasets, its reliance on broad, neutral classifications overlooks the culturally embedded and ideologically charged dimensions of discourse. Drawing on perspectives that emphasize the situated nature of communication, we argue that human-AI synergy offers valuable methodological advancements but requires critical human oversight to ensure contextual depth and analytical precision. Our study underscores the need for refining LLM performance through culturally and politically informed training and theory-driven prompting to enhance their role in qualitative research.

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Keywords

ChatGPT-4, AI in qualitative research, human-AI synergy, Large Language Models (LLMs), thematic analysis (TA)

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    This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
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    popularity
    This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
    Top 10%
    influence
    This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
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    impulse
    This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
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selected citations
These citations are derived from selected sources.
This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Citations provided by BIP!
popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
2
Top 10%
Average
Average
Green
hybrid