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Article . 2017 . Peer-reviewed
License: Elsevier TDM
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Roles and politeness behavior in community-based free/libre open source software development

Authors: Wei, Kangning; Crowston, Kevin; Eseryel, U. Yeliz; Heckman, Robert;

Roles and politeness behavior in community-based free/libre open source software development

Abstract

Community-based Free/Libre Open Source Software (FLOSS) development relies on contributions from both core and peripheral members. Prior research on core-periphery has focused on software coding related behaviors. We study how core-periphery roles are related to social-relational behavior in terms of politeness behavior. Data from two FLOSS projects suggest that both core and peripheral members use more positive politeness strategies than negative strategies. Further, core and peripheral members use different strategies to protect positive face in positive politeness, which we term respect and intimacy, respectively. Our results contribute to FLOSS research and politeness theory. (C) 2016 Elsevier B.V. All rights reserved.

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Keywords

FACE-WORK, INNOVATION, Politeness behavior, PARTICIPATION, COMPUTER-MEDIATED COMMUNICATION, Core-periphery structure, TECHNOLOGY, KNOWLEDGE, Open source software development, LINGUISTIC POLITENESS

  • BIP!
    Impact byBIP!
    selected citations
    These citations are derived from selected sources.
    This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
    18
    popularity
    This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
    Top 10%
    influence
    This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
    Average
    impulse
    This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
    Top 10%
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selected citations
These citations are derived from selected sources.
This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Citations provided by BIP!
popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
18
Top 10%
Average
Top 10%
bronze