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Marketing i Menedžment Innovacij
Article . 2021 . Peer-reviewed
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Marketing i Menedžment Innovacij
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The relationship between brand associations and fan behaviours for football teams

Authors: Eskiler, E.; Altunisik, R.; Sarikaya, N.;

The relationship between brand associations and fan behaviours for football teams

Abstract

The intense competition in the sports sector has caused changes in the sports marketing perception of team management. Club managements aim to develop brand relationships, strengthen fan loyalty and manage fan behaviors to establish an emotional bond between club brands and fans for gaining competitive advantage. In this context, the current study aimed to assess the relationships between brand relationships, fan loyalty, and fan behavior in football teams. The survey sample is 503 (293 male, 210 female) respondents. Data were collected from Besiktas Gymnastics Club, Fenerbahce Sports Club, and Galatasaray Sports Club team supporters by face-to-face survey method. The structural equation model was used in the research hypothesis testing. The findings identified no statistically significant effect of the attributes and benefits, defined as team brand associations facets, on fan behaviors. Brand associations had a significant influence on the attitudinal and behavioral loyalty of supporters. Besides, behavioral loyalty was an important determinant of fan behaviors. The results indicated that approximately 68% of the variance of attitudinal loyalty could be explained by the attributes and benefits of brand associations’ facets (R2=.677). Furthermore, facets of the brand associations accounted for approximately 66% of behavioral loyalty variance (R2=.659). Both brand associations (attributes and benefits) and fan loyalty (attitudinal and behavior loyalty) facets explained approximately 32% of the variance in fan behavior (R2=.317). Consequently, it is important to create strong and competitive brand associations in football teams, independent of sporting achievement, create positive fan behaviors, and support these behaviors. The research results could be useful for sports managers/marketers and theorists to explain and interpret fan behaviors.

Country
Ukraine
Keywords

лояльність, behavior, футбольні клуби, fan behavior, football clubs, поведінка, асоціації бренду, прихильники, loyalty, brand associations

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selected citations
These citations are derived from selected sources.
This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Citations provided by BIP!
popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
1
Average
Average
Average
Green
gold