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Algorithmic Management

Authors: Alex Wood;

Algorithmic Management

Abstract

This article provides an overview of the concept of ‘algorithmic management’. This concept has played an important role as an organizing frame for empirical research seeking to demystify the role of labor platforms in intermediating paid work. More recently, this concept has helped shed light on the increasing use of computer algorithms to automate managerial tasks in conventional work settings. However, beyond platform work, most research is confined to warehousing, with only a few notable studies in manufacturing and retail. Moreover, most empirical investigations highlight the conditional nature of algorithmic management, with human managers retaining important functions. Only recently have studies begun to go beyond technical functions and consider how human elements (worker, manager, and technologist) shape such systems. Relatedly, the contingencies, moderations, and variations in algorithmic management have received insufficient consideration. These weaknesses result from a tendency to generalize from single case studies without adequately extending out from the case to theory, history, and geography, and not situating empirical research within a broader theoretically motivated research program. Workplace regime theory, with its focus on technology, power, and embeddedness, is presented as a remedy that enables algorithmic management research to account for variations while explaining regularities.

Keywords

Technology, H, A, Collective bargaining, Social Sciences, Algorithmic management, Information technology, T58.5-58.64, General Works

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selected citations
These citations are derived from selected sources.
This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Citations provided by BIP!
popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
0
Average
Average
Average
Published in a Diamond OA journal