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Brazilian Journalism Research
Article . 2025
Data sources: DOAJ
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CREDIBILIDADE NO COTIDIANO PROFISSIONAL

Authors: Rogério Christofoletti; Denise Becker;

CREDIBILIDADE NO COTIDIANO PROFISSIONAL

Abstract

RESUMO – Aumento da polarização política, proliferação de teorias conspiratórias e desinformação generalizada são fatores que contribuem para o aumento da desconfiança nas instituições, e o jornalismo não é imune a esses efeitos. Este artigo se concentra em como jornalistas brasileiros percebem e se relacionam com o binômio confiança-credibilidade. A partir de uma survey aplicada a jornalistas em junho e julho de 2024 (n=446), recrutados online e em abordagem física durante um evento profissional nacional, obtivemos respostas sobre o funcionamento e a importância da credibilidade junto a fontes e audiências, e sobre fatores determinantes para a manutenção da confiança pública no jornalismo. Os resultados mostram diferentes níveis de preocupação dos profissionais, fragilidade nas políticas corporativas para reter credibilidade e a consciência da erosão da confiança diante de novas configurações impostas pela economia da atenção. ABSTRACT – Increased political polarization, the proliferation of conspiracy theories, and widespread misinformation are factors that contribute to increased distrust in institutions, and journalism is not immune to these effects. This article focuses on how Brazilian journalists perceive and relate to the trust-credibility binomial. Based on a survey applied to journalists in June and July 2024 (n=446), recruited online and in person during a national professional event, we obtained responses on the functioning and importance of credibility with sources and audiences, and on determining factors for maintaining public trust in journalism. The results show different levels of concern among professionals, fragility in corporate policies to retain credibility, and awareness of the erosion of trust in the face of new configurations of the attention economy. RESUMEN – La creciente polarización política, la proliferación de teorías de conspiración y la desinformación generalizada son factores que contribuyen a una mayor desconfianza en las instituciones, y el periodismo no es inmune a estos efectos. Este artículo se centra en cómo los periodistas brasileños perciben y se relacionan con el binomio confianza-credibilidad. A partir de una encuesta aplicada a periodistas en junio y julio de 2024 (n=446), reclutados en línea y en contacto físico durante un evento profesional nacional, obtuvimos respuestas sobre el funcionamiento y la importancia de la credibilidad ante fuentes y audiencias, y sobre factores determinantes para mantenerla. Confianza pública en el periodismo. Los resultados muestran diferentes niveles de preocupación entre los profesionales, debilidades en las políticas corporativas para mantener la credibilidad y conciencia de la erosión de la confianza ante las nuevas configuraciones de la economía de la atención.

Keywords

Credibilidade, Percepção, Confiança, Communication. Mass media, Jornalismo brasileiro, P87-96, Prática profissional, Journalism. The periodical press, etc., PN4699-5650

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selected citations
These citations are derived from selected sources.
This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Citations provided by BIP!
popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
0
Average
Average
Average
gold