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Revista Galega de Economía
Article . 2014
Data sources: DOAJ
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Calidad y rentabilidad. Análisis del certificado Q en las cadenas hoteleras

descriptionPublicationkeyboard_double_arrow_right Article 01 Sep 2014 English Publisher:Universidade de Santiago de CompostelaJournal:Revista Galega de Economía (issn: 1132-2799, Copyright policy )

Calidad y rentabilidad. Análisis del certificado Q en las cadenas hoteleras

Abstract

La implantación de sistemas de calidad aporta a las empresas beneficios internos y externos. Este artículo analiza la relación entre la certificación de calidad del Instituto para la Calidad Turística Española y los resultados y el tamaño de las cadenas hoteleras con presencia en España. Los análisis muestran que la certificación tiene efectos positivos en los resultados y que el tamaño de la cadena no es un factor importante para certificarse.

Keywords

HB1-3840, HD72-88, Economic theory. Demography, Economic growth, development, planning

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selected citations
These citations are derived from selected sources.
This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Citations provided by BIP!
popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
0
Average
Average
Average
gold