
En este artículo se propone contrastar las diferentes legislaciones de protección a los consumidores financieros, observando el panorama colombiano con relación a otros países. El estudio se desarrolla en cuatro fases: en la primera, se expondrá un panorama general de los derechos de los consumidores financieros; en la segunda, se presentarán los indicadores construidos; la tercera, constará de la medición y comparación de la protección del consumidor financiero en los cinco países seleccionados (Chile, Colombia, Reino Unido, España y Estados Unidos); y finalmente, se propondrán hipótesis causales que expliquen la protección del consumidor financiero. Abstract: This article intends to contrast the different laws of protection to financial consumers, in which the Colombian view is being compared with the one from other countries. This study is developed in four stages: in the first one, a comprehensive overview of the financial consumer rights will be set out; in the second one, the built indicators will be shown; in the third one, the measurement and comparison of the financial consumer protection will be carried out in the five following selected countries: Chile, Colombia, United Kingdom, Spain, and The United States; and in the last one, causal hypotheses explaining the financial consumer protection will be proposed.
servicio público, educación al cliente bancario., Defender of the banking consumer, Social Sciences, Abusive clause in banking contracts, Derechos del consumidor financiero, defensor del Consumidor Bancario, Rights of the financial consumer, Habeas Data, H, habeas data, clausulas abusivas en contratos bancarios, Public service, control y fiscalización de los bancos, Education to the banking client, educación al cliente bancario, Control and audit of banks
servicio público, educación al cliente bancario., Defender of the banking consumer, Social Sciences, Abusive clause in banking contracts, Derechos del consumidor financiero, defensor del Consumidor Bancario, Rights of the financial consumer, Habeas Data, H, habeas data, clausulas abusivas en contratos bancarios, Public service, control y fiscalización de los bancos, Education to the banking client, educación al cliente bancario, Control and audit of banks
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