Powered by OpenAIRE graph
Found an issue? Give us feedback
image/svg+xml art designer at PLoS, modified by Wikipedia users Nina, Beao, JakobVoss, and AnonMoos Open Access logo, converted into svg, designed by PLoS. This version with transparent background. http://commons.wikimedia.org/wiki/File:Open_Access_logo_PLoS_white.svg art designer at PLoS, modified by Wikipedia users Nina, Beao, JakobVoss, and AnonMoos http://www.plos.org/ Journal of Holistic ...arrow_drop_down
image/svg+xml art designer at PLoS, modified by Wikipedia users Nina, Beao, JakobVoss, and AnonMoos Open Access logo, converted into svg, designed by PLoS. This version with transparent background. http://commons.wikimedia.org/wiki/File:Open_Access_logo_PLoS_white.svg art designer at PLoS, modified by Wikipedia users Nina, Beao, JakobVoss, and AnonMoos http://www.plos.org/
addClaim

Influential of Relationships between ISO 9001-2008 Quality management system and altering indictors of effectiveness in Rasht hospitals

Authors: Saeed Asefzadeh; Jahanara Mamikhani; Leila Agoosh;

Influential of Relationships between ISO 9001-2008 Quality management system and altering indictors of effectiveness in Rasht hospitals

Abstract

Introduction: Increasing pressure to follow a vision on complete health care organizations, better quality and excellence selection systems has become one of the main concerns for organizations and their managers.. Objective: The aim of this study is to determine the relationship between the level of ISO 9001-2008 quality management system and altering indictors of quality effectiveness in Rasht Hospitals. Methods: This is a descriptive and correlational study which was performed in three ISO-certified hospitals. The degree of ISO implementation measured using the requirements of ISO 9001 standards through questionnaires. Data of quality effectiveness indictors were compared using dependent T-test before and after the implementation when determining the mean and coefficient of variation. Results: There was a significant relationship between some indicators of quality effectiveness such as patient satisfaction, number of inspected complaints and improved procedure within implementations of ISO quality system (p<0.05). On the other hand there was no significant difference between the mean alteration of the average length of patient's hospitalization before and after the placement. Conclusion: Create a systemic visualization of the powerful tool such as ISO quality management system and imperative practical performance system in one organization discriminent addition to correcting systems and improving staff performance, will improve some indicators of hospital.

Keywords

ISO 9001-2008, RT1-120, effectiveness, Nursing, Quality management

  • BIP!
    Impact byBIP!
    selected citations
    These citations are derived from selected sources.
    This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
    0
    popularity
    This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
    Average
    influence
    This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
    Average
    impulse
    This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
    Average
Powered by OpenAIRE graph
Found an issue? Give us feedback
selected citations
These citations are derived from selected sources.
This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Citations provided by BIP!
popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
0
Average
Average
Average
gold
Related to Research communities